I just received the latest Market Navigator newsletter today and was reading this interesting Q&A.
Q: I don’t have a Web site and I’m pretty busy as it is. Do I really need one?
A: A funny thing happened at the office last week…
No kidding, just last week a graphic designer came by to pitch me on his services. The first time he’d sent me an email, months before, I saw he didn’t have a Web site and basically chucked his info. Why?
Because in this day and age, not having a Web site is like networking without a business card. No matter how good you are, you lose a great deal of credibility without one.
If you’re serious about doing business and you want people to take you seriously, make the investment.
It doesn’t have to be fancy with a multitude of bells and whistles. It does have to educate visitors about your business and showcase why they should care.
And, particularly for retailers and restaurant, it also goes a long way to providing good customer service.
The graphic designer, it turns out, is actually pretty good and has a well-rounded portfolio. That’s something I’d never have known if he hadn’t been persistent in following up.
The lesson: if you think you can’t afford a Web site, the question you need to ask yourself is whether you can afford not to have one.